Question 1

Do I need to travel to China to work with you?

Accepted Answer

No. Our team in China manages factory visits, negotiations, inspections, and shipping arrangements on your behalf. While anyone can travel, the difference is having experienced negotiators with local knowledge and established supplier relationships — this prevents costly mistakes and ensures reliable results.

Question 2

How do you find and verify factories?

Accepted Answer

We only work with manufacturers who pass our strict vetting process. This includes business license verification, export history checks, quality audits, production capability assessments, and reference reviews. By filtering out unreliable factories, we save clients the risks of scams, inflated pricing, and substandard goods.

Question 3

Can you negotiate better prices than I can directly?

Accepted Answer

Yes. Our bilingual team understands local pricing models, seasonal shifts, and cultural nuances in negotiation. Because we have a physical presence and long-term supplier relationships, we secure more competitive pricing and favorable termsthan remote buyers can achieve on their own.

Question 4

How do you ensure product quality?

Accepted Answer

We implement a multi-stage quality control system:
 • Golden Sample Approval – you confirm the standard before production.
 • In-Process Inspections – issues are caught and corrected early.
 • Pre-Shipment Inspection – we verify specs, quantities, and packaging before goods leave.
 • Photo/Video Evidence – full transparency so you know exactly what you’re receiving.
This proactive approach prevents costly surprises and defective shipments.

Question 5

What types of products can you help me import?

Accepted Answer

We source across multiple industries, including consumer goods, industrial components, and custom/private label products. If you’re unsure, simply share your product details and we’ll confirm whether it fits our network.

Question 6

Which countries do you serve?

Accepted Answer

We specialize in supporting businesses across the United States and Latin America importing from China and other parts of Asia.

Question 7

Can you handle customs clearance?

Accepted Answer

Yes. We prepare all required documentation (invoices, packing lists, HS codes, certificates) and coordinate with licensed customs brokers to ensure smooth clearance and compliance with U.S. and Latin American regulations.

Question 8

What shipping methods do you offer?

Accepted Answer

We arrange the most cost-effective option based on your needs:
 • Sea freight (FCL/LCL) – ideal for larger shipments
 • Air freight – faster delivery for urgent orders
 • Express courier – small, time-sensitive consignments
We balance cost, speed, and security to optimize your supply chain.

Question 9

How are payments handled?

Accepted Answer

All transactions go through secure, legal channels. We often structure payments in stages tied to inspection milestones, so you only release funds for goods that meet your approved quality standards.

Question 10

How do you ensure compliance with regulations?

Accepted Answer

We manage product classification, labeling, and certification (e.g. FDA, FCC, CE where applicable). This prevents customs delays, penalties, or seized shipments — a risk many first-time importers face when handling compliance alone.

Question 11

How long does the import process take?

Accepted Answer

It varies by product and shipment method, but typically:
 • Sourcing & negotiation: 1–2 weeks
 • Production: 3–8 weeks
 • Shipping: 5–7 days by air, 25–40 days by sea
We provide a clear timeline and regular updates for every project.

Question 12

Why not just order directly from an online platform?

Accepted Answer

Ordering directly online may seem easy, but it exposes you to inflated prices, fake suppliers, poor quality, and compliance risks. Many companies who try this alone end up losing money in delays, fines, or unusable shipments. With VP Import & Export, you gain professional oversight, local negotiation power, and guaranteed quality.

Question 13

What’s the first step to get started?

Accepted Answer

Simply fill out our Request a Quote form or contact us via WhatsApp/email with:
 • Product details and specifications
 • Quantity
 • Destination country and ZIP code
 • Desired timeline
We’ll respond within 24–48 hours with a tailored plan.

Frequently Asked Questions (FAQ)

+1 (305) 345-3868

Click here to talk via WhatsApp

info@vpimportexport.com